The new M Resort in Henderson recently opened it's doors amid the customary media hoopla typical of new Vegas casino-resorts.
For me personally, the most intriguing and encouraging facet of this event is the professed intent of M management to cater their
services to patrons. They intend to provide player-friendly comp programs, keep drink and dining venue costs at a reasonable level, offer some casino games with reasonable odds, and attempt to offer personal service to even the low-rollers. Unique! As I've read through many of the news releases and press articles enumerating these vocalized promises from Mr. Marnell, I just kept silently saying to myself.."Go for it!". If this group manages to accomplish a portion of their stated intents while surviving the current economic downturn in the local community, it will be a noteworthy achievement.
On recent trips to Vegas, I've noticed that staff at many of the hotels we've stayed at (MGM Grand, Venetian, Paris) were very accommodating relative to say ..a year ago. The personal service levels appeared improved to me on these recent trips. This approach is partially what Mr. Marnell is talking about. Here's hoping M can attain at least some of their goals in these tough times. Good luck to M.
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6 days ago